I'm in Canada, can I make a return?Updated 18 days ago

We are super excited to let you know that effective immediately, you will now be able to utilize the return portal to process your return and generate a label for your package.

The cost of the shipping label fee, in addition to our standard process fee of $10 for refunds/exchanges, will be deducted from your refund amount. Reach out to [email protected] if you have any questions! We hope you are as excited about this as we are!! 

We encourage the portal for a seamless experience including us being able to follow your tracking number. 

If your item is excessively covered in pet hair or returned to us in unsellable condition for example balled up, you will not be eligible for a refund.