We're happy to help! To best help you please let us know your order number and as many details related to your contact as possible =]

Garment Care 

Fit & Size Guide 

Start A Return/ Exchange

Kirrin Finch Home

Pre-Loved

Return / Exchange

Help Center

Kirrin Finch

Kirrin Finch Help Center. 
Get order support, shipping expectations, size suggestions and more. 


Kirrin Finch Help Center

Returns & Exchanges

Do you have questions for us? We have answers! Kirrin Finch shipping-related FAQ's here!

Shipping

Size & Fit

Product Information

Garment Care & Repair

General

Your Kirrin Finch gift card questions answered here. Shopping for someone else but not sure what to give them? Our gift cards allow you to create a personalized message and send it directly to the recipient via e-mail or text.

Gift Cards

Holiday-related questions here! Gift cards, gift bags, etc

Holiday FAQ

Showroom

Treet/ Pre-Loved

We're so excited (and honored) that you want to spread the joy of Kirrin Finch!. You can purchase a digital gift card via this link: Digital Gift Card. You’ll be able to choose which date the card will send, or choose to have it sent immediately. If

<p id="isPasted">We&apos;re so excited (and honored) that you want to spread the joy of Kirrin Finch!</p><p>You can purchase a digital gift card via this link: <a href="https://kirrinfinch.com/products/personalized-giftcard?variant=32687825682503" rel="noopener noreferrer" target="_blank"><span style="color: rgb(84, 172, 210);">Digital Gift Card</span></a></p><p>You&#x2019;ll be able to choose which date the card will send, or choose to have it sent immediately. If scheduled, gift cards will be sent on the chosen date.&#xA0;</p><p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Arial,Helvetica,sans-serif;">We sadly don&apos;t have physical gift cards, but you can print the digital gift card and put it in a card!&#xA0;</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Arial,Helvetica,sans-serif;">**Please note that gift cards are usually sent immediately, so if you don&apos;t see it, &#xA0;please check your spam/junk folder. &#xA0;Should you have any further trouble, don&apos;t hesitate to contact us again for assistance.**</span></p><p><br></p>

Kirrin Finch Gift Cards

We accept all major credits card, as well as Apple Pay, Google Pay and Paypal. We also accept Afterpay, which allows any order above $35 to be paid in 4 interest free installments.

<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial;color:#313131;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We accept all major credits card, as well as Apple Pay, Google Pay and Paypal. We also accept Afterpay, which allows any order above $35 to be paid in 4 interest free installments.</span></p>

What payment methods/ options do you accept?

We do not offer custom clothing. Everything we make is ready-to-wear. In our shirts and pants, there is only a 1-1.5 inch difference between each size in the main measurement areas, such as the hips and chest, so there is a good chance you will find

<p><span id="isPasted" style="font-family: Arial,Helvetica,sans-serif;">We do not offer custom clothing. Everything we make is ready-to-wear. In our shirts and pants, there is only a 1-1.5 inch difference between each size in the main measurement areas, such as the hips and chest, so there is a good chance you will find an item that fits well. &#xA0;&#xA0;</span></p><p><span id="isPasted">Size charts are attached to each product page, but you can also reach out for assistance.&#xA0;</span></p><div data-block="true" data-editor="8ef1u" data-offset-key="8in4e-0-0" id="isPasted"><div data-offset-key="8in4e-0-0"><span data-offset-key="8in4e-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">You can reach out to us at via email at <a data-fr-linked="true" href="mailto:yourfriends@kirrinfinch.com,">yourfriends@kirrinfinch.com</a> or, through our contact form, and we can point you in the right direction by helping with size suggestions. In case you do want to go this route, we would just need your:&#xA0;</span></span></div></div><div data-block="true" data-editor="8ef1u" data-offset-key="alh5k-0-0"><div data-offset-key="alh5k-0-0"><span data-offset-key="alh5k-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="8ef1u" data-offset-key="833k5-0-0"><div data-offset-key="833k5-0-0"><span data-offset-key="833k5-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">1) Chest/ bust measurements&#xA0;</span></span></div></div><div data-block="true" data-editor="8ef1u" data-offset-key="196g4-0-0"><div data-offset-key="196g4-0-0"><span data-offset-key="196g4-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">2) Waist measurements</span></span></div></div><div data-block="true" data-editor="8ef1u" data-offset-key="bad98-0-0"><div data-offset-key="bad98-0-0"><span data-offset-key="bad98-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">3) Widest part of your hip measurements</span></span></div></div><div data-block="true" data-editor="8ef1u" data-offset-key="vfvb-0-0"><div data-offset-key="vfvb-0-0"><span data-offset-key="vfvb-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">4) Height optional</span></span></div></div><div data-block="true" data-editor="8ef1u" data-offset-key="4pc21-0-0"><div data-offset-key="4pc21-0-0"><span data-offset-key="4pc21-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="8ef1u" data-offset-key="4vto2-0-0"><div data-offset-key="4vto2-0-0"><span data-offset-key="4vto2-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Looking forward to helping you out!</span></span></div></div>

Do You Offer Custom Clothing?

Unfortunately, we don't have any recommendations for tailors, but if you come across someone who you feel is a good fit for folks, please don't hesitate to let us know!

<div data-block="true" data-editor="dbu27" data-offset-key="fhqse-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="fhqse-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="fhqse-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ;">Unfortunately, we don&apos;t have any recommendations for tailors, but if you come across someone who you feel is a good fit for folks, please don&apos;t hesitate to let us know!&#xA0;</span></span></div></div><div data-block="true" data-editor="dbu27" data-offset-key="bc8vh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="bc8vh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div><div data-block="true" data-editor="dbu27" data-offset-key="1u79t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Do you have any tailor recommendations?

Hey friend, reach out to us at yourfriends@kirrinfinch.com and we'll make sure it gets to the right person!

<p>Hey friend, reach out to us at <a href="mailto:yourfriends@kirrinfinch.com">yourfriends@kirrinfinch.com</a> and we&apos;ll make sure it gets to the right person!&#xA0;</p>

Do you have a press or pr contact person?

If you've made an error in your order or need to change it after it has been placed, please contact us at yourfriends@kirrinfinch.com immediately and let us know which changes you'd like to make.If the order hasn't shipped yet, we may be able to upda

<p>If you&apos;ve made an error in your order or need to change it after it has been placed, please contact us at&#xA0;<a href="mailto:yourfriends@kirrinfinch.com">yourfriends@kirrinfinch.com</a> immediately and let us know which changes you&apos;d like to make.<br><br>If the order hasn&apos;t shipped yet, we may be able to update the size or item for you. However, if your order has already been processed for shipping, you may need to follow the exchange process instead.&#xA0;<br><br>Still worth a shot in reaching out to us.&#xA0;</p><p><br></p>

Can I change my order after it has been placed?

If you're unable to generate a return label from our return portal, reach out to yourfriends@kirrinfinch.com to request a new one. If the label does not appear in your inbox, please check your spam/junk folder. Should you have any further trouble, do

<p>If you&apos;re unable to generate a return label from our return portal, reach out to <a href="mailto:yourfriends@kirrinfinch.com">yourfriends@kirrinfinch.com</a>&#xA0;to request a new one.&#xA0;</p><p>If the label does not appear in your inbox, please check your spam/junk folder. Should you have any further trouble, don&apos;t hesitate to contact us again for assistance.</p>

How do I get a return label if I'm unable to generate one from your website?

V-day Treat. Get $20 for every $100 spent on gift cards!. This is a promotional offer from Saturday, February 1st, 11 am ET, through Saturday, February 8, 2025, 11:59 pm ET. It cannot be combined with any other offer, applied to previous purchases, o

<p>V-day Treat&#xA0;</p><p>Get $20 for every $100 spent on gift cards!</p><p>This is a promotional offer from Saturday, February 1st, 11 am ET, through Saturday, February 8, 2025, 11:59 pm ET. It cannot be combined with any other offer, applied to previous purchases, or redeemed for cash. Bonus credit must be used by Friday, March 21, 2025, 11:59 pm ET. Gift cards cannot be used to purchase gift cards.&#xA0;</p><p>Terms are subject to change, and the offer may end at any time without notice.</p>