All articles

What should I do if an item from my order is missing?Updated 3 months ago

We apologize for any inconvenience and are here to resolve the issue promptly.

In the case that an item from your order is missing: 

  • Review any emails related to your order for any item cancellation or out-of-stock notices.

  • Contact [email protected] with the details of your order and the missing item.

  • Our team will investigate and may issue a refund for the missing item or make adjustments if there is a pricing discrepancy. Refunds typically reflect within 2 - 4 business days.


Was this article helpful?
Yes
No