Hey It's Been A While, But My Order Isn't Here, What Should I Do?Updated a year ago

We try to be pretty speedy with our shipping, but sometimes things happen that are out of our control. 

First, check the tracking number you received via email. For domestic orders, the information should be pretty specific. 

For international orders, once the package leaves the US, it usually has a period of very general information, like it entered X Country. 

Was the address correct? Is a storm brewing around the country? Did the post office leave a notice? Regardless of the reason, feel free to shoot us an email @ [email protected], and we will try our very best to help you figure out what is going on!