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Shipping

Do you have questions for us? We have answers! Kirrin Finch shipping-related FAQ's here!

June 2025 Tarrifs and Shipping Changes

Hey friends, we've been monitoring the ongoing global trade agreements continually. The most recent round of tariffs, in particular, hit us hard. For many of our products, we are absorbing the additional costs to continue to provide you with the best

How Long Does It Take To Receive My Order?

Updated June 3, 2025. Trust us, we are just as excited for you to receive your merchandise!. Once we receive your order, we aim to ship out your new Kirrin Finch goodies within  1- 3 business days. We do not ship on Saturdays, Sundays, or holidays. S

Will I Get A Tracking Number?

Definitely! As soon as we put your package in the mail, you’ll receive an email with a tracking number. It usually takes 24 hours to be active, so hold your horses while the system updates the information. Once it goes live, you’ll be able to watch y

What's your shipping policy?

(Updated on June 3, 2025). Orders are typically processed within 1- 3 business days; however, we may experience delays around the holiday season. Shipping fees are non-refundable. We are not responsible for any delays caused while your package is in

Do You Offer Expedited Shipping?

(Updated June 3, 2025). Please remember to account for the 1 - 3 business days associated with order processing. Shipping options will be available at checkout. The timeline applies after your order has shipped. We offer priority, express, and expedi

Are shipping fees refundable?

Shipping fees are non-refundable. Shipping fees are associated with the service used to get your package to you. We are not responsible for any delays caused while your package is in transit, but we will do what we can to help!

Will I Have To Pay Customs And Duties On International Orders?

For all orders outside the US, we use ZONOS, which has a weight-based rate that includes customs and duties. It's fast, reliable, and fully trackable. We now offer duty and tax payment at checkout to avoid surprise fees upon package arrival for inter

Do You Offer International Shipping?

For the UK, orders must now be above £135 in order to ship to the UK due to new VAT and tax rules. For all orders outside the US, we use Zonos + UPS, which has a weight-based rate that includes customs and duties. It's fast, reliable, and fully track

Where's my order?

We try to be pretty speedy with our shipping, but sometimes things happen that are out of our control. First, check the tracking number you received via email. For domestic orders, the information should be pretty specific. For international orders,

Can I change my order after it's placed?

We'll always do our best to get the changes made to save you time and hassle!. If your order hasn't been marked as fulfilled, please contact us and let us know what changes you'd like made!. We aim to fulfill orders in 1-3 business days. If your orde

How does pre-order work?

If you place an order that includes both pre-order and non-pre-order items, your order will ship once all items are available. If you placed a pre-order and now would like some items sooner you may be charged shipping fees per package based on the sh

How can I expedite shipping for an exchange?

If you require expedited shipping for your exchange, especially for events with a tight timeline, be sure to:. Please note that this service might be dependent on our shipping policies at the time, including any potential shipping freezes. We will do