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Do you have questions for us? We have answers! Kirrin Finch shipping-related FAQ's here!

Do You Offer Free Shipping And Returns?

Shipping: We offer free shipping within the U.S. for all orders of $95+. For all US orders under $95, we charge a small flat fee of $5. If you want your package to arrive a little quicker we offer priority and express shipping within the U.S. using U

How Long Does It Take To Receive My Order?

Trust us, we are just as excited for you to receive your merchandise!. Once we receive your order, we aim to ship out your new Kirrin Finch goodies within 1-3 business days. If you are thinking about speed, here are some things to keep in mind! All p

How Do I Go About Returning or Exchanging An Item?

For US-based returns, If, for any reason, you need to exchange or return your item head over to our Return & Exchanges Portal  Using your order number and email, you can print out a return label, or exchange your items for a different size or item. W

Do You Offer Expedited Shipping?

We offer priority and express shipping within the U.S. using USPS priority mail and/or UPS. We charge a flat fee:. $10 for Priority Shipping (UPS or USPS) - 3-5 Business Day estimated delivery. $40 for Priority Express Shipping  (UPS or USPS)  - 2-4

Will I Get A Tracking Number?

Definitely! As soon as we put your package in the mail, you’ll receive an email with a tracking number. It usually takes 24 hours to be active, so hold your horses while the system updates the information. Once it goes live, you’ll be able to watch y

If I Return An Item, Will Expedited Or International Shipping Costs Be Refunded?

We offer free shipping in the U.S. on orders over $95 using standard shipping. If you choose express shipping or ship an order internationally, then choose to return, the shipping costs are not refunded.If you need your exchange expedited, email us a

Will I Have To Pay Customs And Duties On International Orders?

We now offer payment of duties and taxes at checkout to avoid surprise fees upon package arrival for international destinations outside of Canada. For our neighbors in Canada, duties and taxes are covered for orders under $400 USD and 4lbs. for a fla

Hey It's Been A While, But My Order Isn't Here, What Should I Do?

We try to be pretty speedy with our shipping, but sometimes things happen that are out of our control. First, check the tracking number you received via email. For domestic orders, the information should be pretty specific. For international orders,

Do You Offer International Shipping?

Yes, we offer shipping to our neighbors in Canada for a flat rate of $20 using USPS/Canada post. You may be charged duties and taxes upon the arrival of your package in customs. We are not responsible for those fees. We now offer shipping to all othe

Can I change my order after it's placed?

If your order hasn't been marked as fulfilled, reach out to us and let us know what changes you'd like made! We aim to fulfill orders in 1-3 business days!.

Holiday Shipping Cutoffs

When Should I order my gift by?December 2023December 1st International Standard December 10th Domestic Standard (5-10 business days)December 15th Priority (3-5 business days)December 18th  Domestic Express (2-4 business days)  December 20th  Domestic