How can I Return or Exchange An Item?Updated a day ago
For US-based returns: Head over to our portal. Using your order number and email, you can return or exchange your items, and print out a return label.
For Canadian returns, you can head over to our portal to process your return. The cost of the shipping label fee, in addition to our standard process fee of $10 for refunds/exchanges, will be deducted from your refund amount.
We encourage the portal for a seamless experience.
For International returns
Kirrin Finch
141 Flushing Avenue
Building 77, Fl 11 Suite 03
Brooklyn, NY 11205
We'd love for you to exchange your items, however, it's faster if you place an order for your preferred items, and return your original items for a refund.
Light pet hair incurs a $30 fee. If your item is excessively covered in pet hair or returned to us in unsellable condition for example balled up, you will not be eligible for a refund.
Reach out to yourfriends@kirrinfinch.com if you have any questions!