Where's my order?Updated 14 days ago
We try to be pretty speedy with our shipping, but sometimes things happen that are out of our control. If you haven't seen movement in a few days, please send us a note.
First, check your confrimation order, did your order contain pre-order items? If so, your order is on hold until all items are available.
No pre-order? Did you receive a tracking number via email? This would be the most up to date status of your order.
For international orders, once the package leaves the US, it usually shows a general notice, such as "entered X Country," though it takes some time for the dashboard to update.
Was the address correct? Is a storm brewing around the country? Did the post office leave a notice? Regardless of the reason, feel free to send us an email @ [email protected], and we will do our very best to help you figure out what is going on!